KICC Website Design Questionaire

  1. Why do you want to have a new website, or have your current site redesigned? The answer here might be: improve outreach .. but that is a bit general. Something a bit more specific is needed to help designers actually achieve the common goal of the council.
  1. What will happen if you don’t have a new website, or have your current site redesigned?
  1. Please describe your organization in a few sentences. Is the current mission statement as listed on the weekly bulletin what we’d want to use on website?
  2. What is there about you and your background that sets you apart for a special (niche) group of potential members? This is the sort of thing we want to make sure the search services pick up on… English Speaking, Protestant Church… etc…
  3. What problems do your potential members have that your church solves? Perhaps this is the stuff like “nursery”, disabled access, parking garage? Things that we should make sure we include in a bold way on the intro page.
  4. How can your particular background help potential members, compared to others churches? What’s special about your experience?
  5. Why do you believe site visitors should come to your church rather than another church?
  6. Do you have a slogan or tagline that clearly describes what you offer in terms of benefits or features? Should we continue to use this? (International, Interdenominational, Intimate with God, Involved with people) the one we want to use as a front page focal point?
  7. Please describe your potential members. Pay special attention to their income, interests, gender, age, even type of computer they use, e.g., old with dialup account or newer with broadband. This information will help us in determining content… whether we should go with video or any other high bandwidth media. Or if perhaps we focus on low bandwidth first…etc.
  8. What is your budget for this project?
  9. Who are the decision makers on this project? What is the turnaround time for making a decision?
  10. What staff will be involved? What are their roles? Is there a webmaster on your staff?
  11. What is your deadline for completing the site? .
  12. Please list the names of five other sites that you like. Why are they attractive to you?
  13. Have you researched your online competition so you have an idea of what you do and don’t want on your site?
  14. What do you NOT want on your site in terms of text, content, etc.? .
  15. Where is the website content coming from? Who’s responsible for updating it? Is it ready for use on your website?
  16. Do you have a logo? Do we want to continue using the Bali Church logo exclusively?
  17. Are you planning to do online sales? If so, what is the product, and how many items do you want to sell online? Think Bizarre I guess on this one. Silent auctions? Donations?
  18. If you’re planning to sell online, are you set up to accept credit cards?
  19. How much time will you be able to spend online, responding to inquiries that come in via your website? Once a day? Several hours a day?
  20. If you were using a search engine, what words or phrases would you use to find your site? Which of these words or phrases is most important? Second? Third?
  21. Other than what search engines will produce, what methods do you have in mind to spread the word about your website? (facebook, twitter? Anybody using these in Bali?)
  22. Once your website is completed, how long do you think it will be before you begin bringing in members from the website?
  23. How do you plan to encourage repeat visitors and referrals?

Copied, and then edited from:

http://freelanceswitch.com/finding/web-design-client-questionnaires/

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  3. David Mosgofian Koeker left a comment on March 6, 2013 at 9:49 am

    Hi All – here’s my initial responses to the questioner (Sorry the numbers are off). I am glad Susie pulled this together. I will think of more things as time goes on, but here’s a start. Thank you. As a council, we will need to make some decisions on these questions together, but for now, let’s gather as many responses as possible. As I am able, I will work on some content.
    Why do you want to have a new website, or have your current site redesigned? The answer here might be: improve outreach .. but that is a bit general. Something a bit more specific is needed to help designers actually achieve the common goal of the council.
    We currently have several websites:
    http://kutainternationalchristianchurch.worthyofpraise.org/
    http://kiccbali.wordpress.com/
    http://kutainternationalchristianchurch.worthyofpraise.org/original/
    https://sites.google.com/site/kiccbali/ (a google site I made for our intern program in a pinch)

    Plus we also have 2 Facebook
    https://www.facebook.com/kutainternationalchristianchurch
    https://www.facebook.com/kicc.bali

    I would like to see ONE website which consolidates these different websites. I would like to see a basic website, with a simple aesthetic, authentic photos, concise text, clear answers, simple/intuitive navigation, easy content management, which serves as an introduction and an information hub for KICC. I would love to see a link to our Facebook page from our website. Over the next several years, many different people will be responsible for managing our Web content. We must have a simple and transferable solution for active content management.
    What will happen if you don’t have a new website, or have your current site redesigned?
    Let’s be honest, KICC is not a website driven community. It’s a community based on word of mouth. If we don’t have a redesigned website, we will continue to on as is. A new website is a step toward outreach, as we continue to invest, instead of rest on what exists.
    Please describe your organization in a few sentences. Is the current mission statement as listed on the weekly bulletin what we’d want to use on website?
    I will come back to this one ….
    What is there about you and your background that sets you apart for a special (niche) group of potential members? This is the sort of thing we want to make sure the search services pick up on… English Speaking, Protestant Church… etc…
    English Speaking, Kuta, Bali, Protestant Reformed Christian Church, Evangelical, Worship, Blend of Balinese Reformed Christian Church with an English speaking congregation, diverse community of Indonesian and non-Indonesian worshippers,
    What problems do your potential members have that your church solves?Perhaps this is the stuff like “nursery”, disabled access, parking garage? Things that we should make sure we include in a bold way on the intro page.
    Interactive Map (like we currently have) showing people how to find us (people can’t find us), kid’s church/Sunday School, MOPS, Small Groups, Community, Women’s group, Men’s group, Bible study, Christian Tourism in Bali (missional businesses), ‘Volentourism’ – volunteer in mission while visiting Bali, mission teams who want to partner with KICC’s mission projects,
    How can your particular background help potential members, compared to others churches? What’s special about your experience?
    Our church worships Jesus’ name in English, offers Sunday School, meets centrally in Kuta, has a diverse congregation, and we celebrate our Lord with music. It’s like coming to an Indonesian church that worships in English.
    Why do you believe site visitors should come to your church rather than another church?
    Do you have a slogan or tagline that clearly describes what you offer in terms of benefits or features? Should we continue to use this? (International, Interdenominational, Intimate with God, Involved with people) the one we want to use as a front page focal point?
    I think we could spend heaps of time debating this point and mincing words. I care so much about words. What we have is fine, of course we can improve. Does our church have a theme Bible verse? If so, I would like to pull a theme from that. I think our slogan should be Biblical, one suggestion is 1 Corinthians 16:14 ‘Do everything in love.’ So our slogan could read, ‘Inspiring Love’.
    Please describe your potential members. Pay special attention to their income, interests, gender, age, even type of computer they use, e.g., old with dialup account or newer with broadband. This information will help us in determining content… whether we should go with video or any other high bandwidth media. Or if perhaps we focus on low bandwidth first…etc.
    Low bandwidth first – simple –
    What is your budget for this project?
    Volunteer =)
    Who are the decision makers on this project? What is the turnaround time for making a decision?
    Jeff, Susie, David, etc …
    What staff will be involved? What are their roles? Is there a webmaster on your staff?
    David – can provide content and answers
    What is your deadline for completing the site?
    Please list the names of five other sites that you like. Why are they attractive to you?
    http://www.realitysb.com/# – simple, clean, contemporary
    http://churchbcc.org/ – I like their menus – I would like to copy many of those fields.
    http://mailchimp.com/ – Check out their menus, page layout templates (especially titles), clarity through simplicity
    http://globalchurch.tv/ – local Bali inspiration. Again, I like their menus and sub headings. The landing page is a simple picture.

    Have you researched your online competition so you have an idea of what you do and don’t want on your site?
    What do you NOT want on your site in terms of text, content, etc.? .
    Extra words, dancing icons, clutter or distractions. Let’s keep it simple.
    Where is the website content coming from? Who’s responsible for updating it? Is it ready for use on your website?
    We need to make content management SIMPLE because it will change hands MANY times in the next few years.
    Do you have a logo? Do we want to continue using the Bali Church logo exclusively?
    I would love to look into creating a logo…
    Are you planning to do online sales? If so, what is the product, and how many items do you want to sell online? Think Bizarre I guess on this one. Silent auctions? Donations?
    Sounds complicated, so I would put this down the priority list. But we should be able to process online donations/tithe to KICC.
    If you’re planning to sell online, are you set up to accept credit cards?
    How much time will you be able to spend online, responding to inquiries that come in via your website? Once a day? Several hours a day?
    We will set up inquiries to email our secretary. We will respond once a day five days a week.
    If you were using a search engine, what words or phrases would you use to find your site? Which of these words or phrases is most important? Second? Third?
    Bali Church
    English Church
    English Worship

    Other than what search engines will produce, what methods do you have in mind to spread the word about your website? (facebook, twitter? Anybody using these in Bali?)
    Facebook, bulletin, other expat websites like …
    http://www.expat.or.id/orgs/balichurches.html
    http://www.baliadvertiser.biz/community_groups/page04.html
    Once your website is completed, how long do you think it will be before you begin bringing in members from the website?
    How do you plan to encourage repeat visitors and referrals?
    Active content management, pictures, maybe a calendar …

  4. Mignon Blake left a comment on March 4, 2013 at 8:32 pm

    1. Give people looking for a church a better understanding of the church family in Bali not the building.

    2. Web sites need to be up dated just like fashion they become out of date.

    3. We are an English Speaking International Interdenominational Group of Christian believers.

    4. Our Mission Statement is relevant: Our purpose is to create a cross cultural, caring Christian Community that will provide opportunities for worship, education and fellowship.

  5. Kuta International Christian Church left a comment on February 25, 2013 at 11:26 am

    Example of answering questionaire:
    1: improve outreach with more information about what’s available, and to give information to current members. Maybe even Indonesia language, or other language translation…
    2:Miss opportunity to attract new members….
    3:….

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